A.Dr. Chen is not a participating provider with insurance, therefore, co-pays and reasonable and customary charge acceptance does not pertain in any way to this office.
B.We can file some insurance claims, as a courtesy; however, the patient is responsible for the balance on account if insurance has not paid within 60 days. We will help in any way to speed the processing of all claims. As Dr.Chen is not contracted with any insurance company, it is the parents responsibility to follow up with the insurance carrier and maintain current/updated information with our office.
C.If your insurance carrier is a reimbursment, you may pay according to self pay options.
D.If you have new insurance and do not have the information for our office to file your claim, payment will be expected in full for services and you will be provided with a standard dental claim to file for reimbursment.